Job Description

Job Description

*This role is onsite with travel

We're seeking a strategic, relationship-driven Key Account Manager to manage and grow a portfolio of high-value customer accounts, build long-term partnerships, and drive revenue growth through consultative, customer-focused solutions.

Key Responsibilities

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• Build and maintain relationships with key decision-makers; serve as primary point of contact for assigned accounts
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• Develop and execute strategic account plans, leading regular business reviews and partnering on contract/pricing negotiations
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• Meet or exceed revenue goals by identifying opportunities to expand products, services, and share of business
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• Use CRM tools and analytics to monitor account performance and drive customer satisfaction
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• Collaborate across Sales, Operations, Marketing, and Product teams to deliver solutions and resolve issues
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• Stay current on industry trends and market developments to inform account growth strategy
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Qualifications

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• 5+ years in account management, outside sales, business development, or strategic account management
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• Proven success managing and growing key customer relationships
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• Strong negotiation, communication, and relationship-building skills
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• Experience with CRM and sales reporting tools
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• Bachelor's degree preferred or equivalent experience
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• Willingness to travel as needed
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